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Kings Mountain, North Carolina, ELECTRIC UTILITY SERVICES MANAGER Division Overview Electric Services is focused on ensuring the safe and reliable delivery of electric service to our customers. As a whole, Electric Operations is responsible for all aspects of the electric distribution and operations, including planning, engineering, maintenance and construction, restoration and emergency response. Reports to: Energy Services Director Position Summary This position will have field construction accountability for the successful execution of transmission & distribution construction and maintenance projects. Work also includes long range planning for infrastructure and supply needs and system integrity; working with engineers to design electric infrastructure to meet customer and future demands; planning for financial effectiveness of the system; monitoring growth within different customer classification; budget development, rate making, and administration and staff management. The position will report directly to the Energy Services Director, who will provide general guidance and oversight. This position will have responsibility for construction management during all phases of moderately complex projects. This will entail all phases of the project from development through all phases of construction activities to assure the project is built according to the project plan. This includes, but is not limited to, managing costs within authorized funding amounts, managing the schedule and work sequence to achieve in service dates, accurately implementing engineering designs and associated specifications, complying with environmental permitting and standards and safe work practices, ensuring public safety is maintained and appropriate security is utilized at project sites, coordinating commissioning of facilities and placing assets in service, ensuring successful turnover, and completing assigned project close-out activities. Ensure the adherence to construction standards, work methods and procedures as well as an understanding of safe work practices. This position will focus on improving overall job costs, quality and timeliness through work planning, job execution, inspection process, audits, crew productivity, site and dependency management (tree trimming, right of ways, locates, etc.), job design review, required material, time and equipment management. The City of Kings Mountain’s Electric Department operates eight (8) divisions. Construction, Electric Distribution Services, Electric Distribution Substations, Electric Generation, Electric SCADA, Smart Meter and Fiber Optics. An employee in this class is responsible in planning, organizing, directing, and supervising employees engaged in the design, construction, maintenance, repair, and administrative operations of the electric distribution and transmission system. Work requires strong interpersonal, technical and administrative skills. The employee provides technical advice and assistance to the City Manager in the development of long and short range capital improvements projects and service extensions, develops and monitors various contracts, and insures that modern, safe, effective and efficient practices are utilized by supervisory levels, work crews and local contractors and developers. The employee represents the system to a wide variety of citizens, other federal, state, and local agencies, businesses and civic organizations. The employee is subject to outside inspection of utilities including exposure to electrical currents, fumes, odors, gases, chemicals, and poor ventilation. Work also involves emergency call-back service. The employee must exercise judgement and initiative in carrying out assignments. Work is performed under general supervision and in coordination with the Energy Services Director and the City Manager and is evaluated for compliance with department mission, conformance to established industry standards, productivity of the unit, general community acceptance through conferences, reports, and overall productivity and effectiveness of the electrical systems. Responsibilities Manage the execution of the City’s electrical grid work plan in accordance with the Operation & Maintenance policy and procedures. Ensure the efficient utilization of contractor resources to meet the work plan. This position works to ensure customer and company needs are met while working with internal and external partners. Confirm that the contractor crews are managing and executing their assigned work schedule as detailed in the executed contracts. Document any anomalies in the work plan, and then actively managing this block of work while communicating with all stakeholders to correct or resolve issues impacting the work plan. Approve special equipment for use on projects (crane, pressure digger, etc.) Responsible for pre-approvals (matting, stone backfill, set-up adder, etc.) Perform productivity and quality assessments, job reviews and validate that contractors are providing work order field statuses, etc. Perform technical reviews as assigned and complete within specified timeframe. The Electric Manager will be the primary contact for any contractor resource request(s) for local support during storm work, outages, restoration, etc. Conducts and assists in the investigation and resolution of elevated complaints/claims associated with contractors and their performance. Conducts and assists in the investigation and resolution of elevated complaints/claims associated with citizens and business owners (high bill, energy rider fee, etc.) Resolve practical issues, interpret instructions, and perform tasks to resolve problems as they pertain to contractor related issues, as well as residential, commercial, and industrial customers. Constructability Review – work with other departments to verify work order can be worked as written prior to planning and scheduling. (conflicting utilities within the work scope of an electrical project) Actively participate in preconstruction meetings, and support the Energy Services Compliance personnel. Monitor crew productivity and communicate risks (e.g., material availability, field conditions, pending permits, design changes, etc.) Monitor and report on the contractor work status. Monitor crew staffing and equipment. Apply field expertise to validate schedule accuracy and forecasts. Assist contractor in resolving material issues/needs. Monitor to ensure man-hours estimates are adjusted/modified as appropriate to complete work requests. Collaborate within the Energy Services Dept. to adjust scheduled work and resources as needed to meet organizational expectations. Keep the Energy Services Director abreast of contractor resource reassignments for emergent work that impacts the scheduled work plan while working in tandem with the Electric Superintendent on work plan updates. Attend TRC meetings (technical review committee to cover City wide projects) Manage/validate prerequisite opportunities to ensure the crews do not have roadblocks to starting the job when they arrive on site. Provides training/support and oversight for switching electrical load requirements. Reduce/eliminate re-work and contract warranty claims. Meet regularly with contractor management to evaluate work performance, as well as other notable field observations/Quality audits/Technical Reviews. Conduct field observations to inspect and monitor contractor productivity and work quality. Conduct Work in Progress and Post Construction Quality Audits and enter into SharePoint. Manage adjustments to unit contract work in relation to time and equipment (T&E) adders, utilizing approved T&E process. Effectively manage all T&E work to validate charging for personnel, equipment and work. Reviews jobs to identify load switching, and schedule when switching is required. Serve in leadership positions during planned and unplanned critical work. Serve in POC (point of contact) for supporting operations during after-hours storm response. Builds relationships and communicates with customers, builders, developers, electricians, and other area utilities. Build and maintain strong relationships with both internal partners and external customers. The Electric Manager & Electric Superintendent will work as a unified team to deliver an effective work plan whereby the crews can complete the tasks as intended. Promotes coordination with other utilities and government agencies to meet internal requirements. Qualifications, Skills, and Abilities Any combination of education and experience equivalent to graduation from an accredited four year college or university with major course work in electrical engineering, mechanical engineering, business management, public administration or related field and a history of progressive managerial experience or an equivalent combination of education and experience. Bachelor's Degree or equivalent experience 8 years of related business experience 2 years of supervisory experience Experience performing H&S safety observations Possesses experience in multiple roles and/or jurisdictions in Distribution Jointly facilitate construction management monthly meetings in coordination with Project Management. Maintain construction activity action registers and document project uncertainties as the project develops. Coordinate with the City’s engineering firm(s) to facilitate required changes or deviations from original designs. Ensure Environmental/Erosion control compliance for assigned projects. Coordinate activities associated with pre-commissioning and commissioning. ensuring proper documentation is completed. Provide frequent updates on commissioning status and work progress to the Energy Services Director. Versed and experienced in Right-of-way clearing, expansion, and restoration. Versed and experienced in the various techniques of pole foundations and the construction thereof. Versed and experienced in the various steel and wooden poles used on the electrical system and their assembly requirements. Pole framing, switch assembly, guying, and all related material application. Versed and experienced in the installation/removal of conductors, sag/tensioning, bundled spacer placement, and clipping in/splicing. Ability to work in self-directed manner and lead others to achieve high-quality and efficient results Strong interpersonal skills and the ability to build cooperative working relationships across the organization and departmental boundaries Understanding of crane operations and associated rigging Understanding of DOT work zone compliance Through understanding and compliance with the NEC & NESC Electric Safety Rules Provide construction related technical guidance during the project life cycle, including the site scoping reviews and constructability reviews. Provide input to construction resource strategy and construction support during Bid Event and MSA Assignments; Assist in the Bid Evaluation Process and Change Order review process by validating need and cost estimate for requested changes. Ensure a comprehensive understanding of cost, scope, and division of responsibilities in association with the project schedule. Work with the Project Team to identify the proper construction/clearance sequence plans. Align all construction activities to meet outage and project schedules. Experience managing capital, O&M, and labor budgets Travel for conferences and training is required Considerable knowledge of governmental budgeting, personnel and purchasing practices. Considerable knowledge of the application of information technology to electric transmission system operations and maintenance including metering and customer services. Considerable knowledge of budgeting and purchasing policies and procedures. Considerable knowledge of modern and effective supervisory principles and practices and City personnel policies. Considerable knowledge of FERC, NERC, SERC regulatory compliance Considerable knowledge of load projections/forecasts of power requirements Considerable knowledge of related engineering practices, principals and procedures Considerable knowledge in electric rate making and cost of service practice and development. Ability to interpret complex technical issues and translate into understandable actions Ability to establish tactical goals and objectives Ability to analyze difficult administrative issues, develop and present sound conclusions and recommendations Ability to establish and maintain effective relationships with elected officials, customers, public and members of ElectriCities, APPA, and other City owned and operated electrical systems Ability to interpret and execute actions related to the North Carolina Utilities Commission regarding rules/regulations, etc Ability to assist the departmental supervisors in planning and coordinating all operational needs Ability to prepare clear and comprehensive studies and reports Ability to communicate technical ideas effectively, both orally and in writing Ability to prepare technical complex spreadsheets Ability to effectively function at a high level of performance during long hours Willingness to accept extreme challenges and commit to the betterment of the department Special Requirements Valid DOT accredited driver's license (Class A CDL Preferred) Ability to work in a highly motivated and stressful environment Ability to carry out the direction of the Electric Department and the City of Kings Mountain as designated by the City Manager Working Conditions: Work will be performed at a City facility Willing to work in adverse conditions such as wet, swampy, isolated locations; cold and hot weather; and emergency conditions, i.e. storm restoration Energy Services Essential Statement of Safety The City of Kings Mountain Energy Services Department requires that all employees perform their duties in a manner that puts “SAFETY FIRST”. The safety and wellbeing of our employees and the general public will always be first priority. As an Electric Dept Employee this person must follow, first and foremost, the General Safety rules of the City, the Energy Services Safety rules, the Electric Division specific safety rules and PPE requirements, as well as the Occupational Safety and Health Administration safety rules and requirements and the Federal Pipeline and Hazardous Materials Safety Administrations rules and requirements, and any other regulation that pertains to their daily duties and activities on the job. It is also encouraged that each employee put safety first while performing personal activities while off the job. Physical Requirements This is light work requiring the exertion of 20 pounds of force occasionally, up to 10 pounds of force frequently, and a negligible amount of force constantly to move objects; work requires standing, fingering, and feeling; vocal communication is required for expressing or exchanging ideas by means of the spoken word; hearing is required to perceive information at normal spoken word levels; visual acuity is required for preparing and analyzing written or computer data, visual inspection involving small defects and/or small parts, use of measuring devices, operation of motor vehicles or equipment, determining the accuracy and thoroughness of work, and observing general surroundings and activities; employee is subject to inside and outside environmental conditions, hazards, atmospheric conditions, and oils.

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